When it comes to the challenges of running a medical practice, most physicians will agree that price shoppers are among the most frustrating. With these types of consumers, it is as though training and expertise account for nothing. Like all that really matters is, “how much is this going to cost me?!” However, physicians also need to realize that just because someone asks about price, it doesn’t necessarily make them a “price shopper.”
Jonathan Kaplan, MD, MPH
Jonathan Kaplan, MD, MPH, reflects on what he learned from buying a plastic surgery practice.