Historically, Plastic Surgery practices have needed to be more aware than many other medical specialties when recognizing the direct effect that patient experience has on retention and practice growth. While the focus on ensuring a positive patient experience has not changed, it is important to emphasize and increase operational efficiency due to the continually changing health care landscape.
Many plastic surgery practices were early adopters of cloud-based practice management (PM) and electronic medical record (EMR) systems in hopes that they would address efficiency issues and maximize productivity. As technology evolves, however, practices must continue to stay up-to-date with trends to ensure that the system they implemented five or 10 years ago is not now hindering operations and opportunities for growth.
Which tools are best for your practice growth?
Choosing the essential tools for managing patient flow and information provides a good foundation for daily operational efficiency, but implementing an intelligent and intuitive system that includes valuable features such as patient satisfaction, retention, inventory and marketing can provide a competitive edge and satisfying financial results. Advanced cloud-based solutions can help to minimize IT overhead, ensure a seamless patient experience and improve satisfaction and retention.
NEXT: Minimize IT Overhead